Privacy Policy
How Better Restaurant Tech collects, uses, and protects your information.
Effective date: July 12, 2026 · Last updated: August 19, 2026
This Privacy Policy explains how BR Sanctuaries LLC, doing business as Better Restaurant Tech ("Better Restaurant Tech," "BR Tech," "we," "us," or "our"), collects, uses, discloses, and protects information in connection with our websites, applications, and services, including the CFA Team App and any SMS/text-message programs we operate (collectively, the "Services").
By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.
Contents
1. Information we collect
We collect the following categories of information:
- Account & profile information — name, email address, mobile phone number, role or position, employer or location, and login credentials.
- Content you provide — training records, evaluations, check-ins, notes, messages, and other information you enter into the Services.
- Communications data — records of messages and notifications we send or receive, including SMS/text messages and your consent and opt-in/opt-out preferences.
- Usage & device information — IP address, browser and device type, operating system, pages viewed, and general activity logs used to operate and secure the Services.
- Cookies & similar technologies — used to keep you signed in and remember preferences.
2. How we use information
We use information to:
- Provide, operate, maintain, and improve the Services;
- Create and manage accounts and authenticate users;
- Send operational, transactional, and account-related messages, including check-in reminders, evaluations, and service notifications;
- Send SMS/text messages you have opted in to receive (see Section 3);
- Respond to your requests and provide customer support;
- Protect the security and integrity of the Services and prevent fraud or misuse; and
- Comply with legal obligations.
3. Mobile phone numbers & SMS/text messaging
Where you have provided your mobile phone number and given consent, we may send you SMS/text messages through the Services. These may include operational and account notifications (such as check-in reminders, evaluation and training updates, and service alerts) and, where you have separately opted in, informational or promotional messages.
Consent. We send SMS messages only to individuals who have opted in — for example, by providing a mobile number and agreeing to receive messages within the CFA Team App, on a web form, or by texting a keyword to us. Consent to receive marketing or promotional text messages is not a condition of purchasing any goods or services.
Opt-out. You may opt out of SMS messages at any time by replying STOP to any message. You may reply HELP for help. Message and data rates may apply, and message frequency varies. See our SMS Messaging Terms for full details.
Mobile information sharing. No mobile information — including your mobile phone number and SMS/text-message opt-in and consent data — will be shared with third parties or affiliates for marketing or promotional purposes. We may share this information with subcontractors and service providers that help us deliver the messaging service (for example, our messaging platform provider), solely so that we can send the messages you have requested. Text-messaging originator opt-in data and consent will not be sold or shared with any third parties for their own purposes.
4. How we share information
We do not sell your personal information. We may share information only as follows:
- Service providers — vendors that host our infrastructure, deliver messages, or provide support, bound by contract to protect your information and use it only to provide services to us. This includes messaging providers such as Amazon Web Services (Amazon SNS) used to deliver SMS and notifications.
- Integrations you authorize — third-party tools connected to your account at the direction of your account owner, limited to the data that integration requires. See Third-party tools and integrations below.
- Your organization — where the Services are provided through your employer or restaurant operator, authorized administrators within that organization may access relevant records.
- Legal & safety — when required by law, subpoena, or legal process, or to protect the rights, property, or safety of Better Restaurant Tech, our users, or others.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.
As stated in Section 3, we never share mobile opt-in or SMS consent data with third parties for their marketing purposes.
Third-party tools and integrations
Some of our Services can connect to third-party tools chosen by your business — for example reservation systems, point-of-sale platforms, or scheduling tools. Where such a connection is enabled:
- It is enabled only with the approval of the account owner for your business. We do not connect your account to a third-party tool on our own initiative.
- Only the data that the integration requires is shared, and only for as long as the connection remains active.
- The account owner may review or disconnect an integration at any time by contacting us.
- Information shared through an integration is also governed by that third party’s own privacy policy.
We never sell personal information, and we do not share it with third parties for their own marketing purposes. This section does not apply to mobile phone numbers or SMS opt-in and consent data, which are never shared with third parties for marketing or promotional purposes — see Section 3.
5. Data retention
We retain personal information for as long as your account is active or as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.
6. How we protect information
We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, and role-based permissions. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your choices & rights
- Messaging. Opt out of SMS at any time by replying STOP; manage email preferences via the unsubscribe link or by contacting us.
- Access & correction. You may request access to, correction of, or deletion of your personal information by contacting us at the address below. Depending on your state of residence, you may have additional rights under applicable privacy laws.
- Cookies. You can control cookies through your browser settings, though some features may not function without them.
8. Children's privacy
The Services are intended for use by adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the updated policy.
10. Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us:
- BR Sanctuaries LLC d/b/a Better Restaurant Tech
- Email: support@cfajoplinteam.com
- Phone: (417) 439-7717
- Location: Joplin, Missouri, USA